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Quality Hotel Grand, Kristianstad

Kristianstad,  Sverige

Quality Hotel Grand er et konferansehotell beliggende i rolige omgivelser i Kristianstad sentrum. Hotellet har en konferanseavdeling med kapasitet for 110 personer, en koselig restaurant og bar, og har kort avstand til golfbaner i nærheten.

Quality Hotel Grand, Kristianstad 3,5 5
Vurdering fra TripAdvisor  
Quality Hotel Grand, Kristianstad

43% besøkende anbefaler dette hotellet.

basert på 139 anmeldelser.
3,5
Rom
4
Renslighet
3,5
Verdi
4,5
Sted
3,5
Sovekvalitet
4
Service
2

Worn down hotel with weak service

11. august 2015, München, michi0787

The hotel has an excellent location in the center of Kristianstad. The hotel itself would probably not be so bad, the room we had was quite big, there is a sauna and the restaurant was quite ok as wel…

The hotel has an excellent location in the center of Kristianstad. The hotel itself would probably not be so bad, the room we had was quite big, there is a sauna and the restaurant was quite ok as well. However, the interior is really quite outdated. Also the breakfast was poor. It is basically the same like in most "Quality Hotels" in Sweden, meaning scrambled egg that tasted fake, low quality pressed ham and two kind of borring cheese as well as some other things- exactly the same like in almost all the other "Quality Hotels", what gets pretty borring if you have to travel a lot. I have a gold membership in Nordic Choice (so 35+ nights a year) and I asked for a room upgrade at check in that is normally promised to me if there are any better rooms available. The lady told me "sorry, we have nothing available". But how can it be then, that I would have been able to book several superior rooms on your website after check at 9:30 pm? I think that is a quite dissapointing treatment of your frequent travellers. At 22 o'clock, I also asked about the sauna and I was told that is was usually open until 22:30, but today they started it earlier so it was turned of already. And of course, it was not possible to turn it on again.

Svar fra eier

19. august 2015

Thank you for reviewing and giving us your opinion of your stay with us. We are always happy recievíng constructive critisism which means we are able to do better in the future. However some of your thoughts on the breakfast might be more of a matter of personal taste then a real fact. The scrambled eggs are in fact made of real organic eggs prepared on site the same morning ;) The sauna should of course have been turned on again without question. I am glad that was brought to my attention so we can make a necessary change in procedures and information. Thank you so much!

Les hele anmeldelsen
3

Not good enough for a business stay

10. juli 2015, Tønsberg, Norge, 271jonh

I've used this hotel several times on business, the rooms are a bit old and tired but it's ok. Many of the superior rooms are facing a busy street and a lot of noise at night. Without air con in the…

I've used this hotel several times on business, the rooms are a bit old and tired but it's ok. Many of the superior rooms are facing a busy street and a lot of noise at night. Without air con in the summer it gets difficult to choose between silence or cooler air. The rooms are poorly insulated and during the summer festival a party was going on in the room below mine - I didn't get any sleep for two nights until they kindly let me change room in the middle of the second night.

Svar fra eier

24. juli 2015

Hej! Tack för ditt omdöme! Ja, under några veckor på sommaren händer det mycket i Kristianstad och det medför ibland en del störningar för våra gäster men också en hel del att se och uppleva. Det är synd att detta gick ut över din vistelse och att några gäster fann det nödvändigt att festa högljutt på sitt rum. I sådana fall ska vi reagera snabbare och värna sömnen för våra gäster. Då du varit här flera gånger tidigare kan du ju också se att att lugn råder för det mesta trots cityläget. Välkommen åter! Med mycket vänliga hälsningar Kenneth Hoffström Hotelldirektör

Les hele anmeldelsen
3

Great location & good service!

25. juni 2015, Kristianstad, Sweden, drsmooth2015

A nice hotel but in a need of renovation. Some rooms a good, some are in a urgent need for updating. The breakfast is good and the personnel are very nice and professional. The price level is moderate…

A nice hotel but in a need of renovation. Some rooms a good, some are in a urgent need for updating. The breakfast is good and the personnel are very nice and professional. The price level is moderate when it comes to the room, the prices in the restaurant are quite high.

Svar fra eier

9. juli 2015

Thank you so much for praising the staff as nice and professional, which is exactly what we want to be, always. We will look into the menu in the restaurant to see if there is something that could be done or to be added to meet every expectation regarding the price. The very best regards Kenneth Hoffström General Manager

Les hele anmeldelsen
5

delicious and unique conference facilities at a good hotel

5. mai 2015, Lund, Sverige, Rainer11

The Quality Grand is a neat and proper hotel - large, clean and good rooms, equipment / facilities in the room could have included more practical details, but everything was okay. What makes this hote…

The Quality Grand is a neat and proper hotel - large, clean and good rooms, equipment / facilities in the room could have included more practical details, but everything was okay. What makes this hotel really unique is the conference area featuring a soft-ice and a popcorn machine, available to the guests without a fee! This might be a minor detail, but it definitely was a great detail, and I have never experienced something comparable somewhere else. In addition, the location of the hotel very close to the railway station and close to the city center, old town, and pubs is excellent.

Svar fra eier

2. juni 2015

Thank you so much for reviewing us. Glad you noticed one of our "minor details" the soft ice machine which is a huge success, epecially for our conference guests but sometimes holiday travellers and/or business travellers find their way to this little secret :) Our city central location so very close to public transportation is also a grat advantage for our guests and we are so happy that this also makes us so very close to International airports such as Copenhagen airport, only 1 hour away. The very best regards Kenneth Hoffstrom General manager

Les hele anmeldelsen
3

Okay, but absolutely nothing spectacular

11. april 2015, Kongens Lyngby, Danmark, macviking

A very long walk from the reception to the room. Small, clean room, tiny bathroom. Very basic place - food okay, but again, very average experience. Location fine, just opposite the old ChrIV church.…

A very long walk from the reception to the room. Small, clean room, tiny bathroom. Very basic place - food okay, but again, very average experience. Location fine, just opposite the old ChrIV church. Many good pubs nearby.

Svar fra eier

16. april 2015

Unfortunately for our guests there will be long walks through the hotel to some of the rooms but that is sometimes a good and healthy thing to do...walking. ;) However we should get better informing our guests of the distance and give them the choice of having a room not so far away. Just ask when checking in and we will try to do our best.

Les hele anmeldelsen
2.210.164.555 28

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