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Hotel Kämp Helsinki ,  Finland

Se alle hotell i Helsinki, Finland

Hotel Kämp

Helsinki,  Finland

Hotel Kämp er det ledende luksushotellet i Helsinki, og har i mer enn 130 år omfavnet Finlands tradisjoner og historie. Hotellet har 179 romslige gjesterom og suiter, samt Brasserie Kämp, Kämp Bar og Kämp Spa – og ligger midt i hjertet av byen.

Hotel Kämp 4,5 5
Vurdering fra TripAdvisor  

Vurdering fra TripAdvisor

4,5
1906 vurderinger
4,5
Rom
4,5
Renslighet
4
Verdi
5
Sted
4,5
Sovekvalitet
4,5
Service
5

Meget bra konferanse hotell

12. januar 2018, Oslo, Norge, lasser284

Vi var her i forbindelse med jobb konferanse, benyttet bare konferanse avdelingen. Den fungerte utmerket. Alt virket, god mat og et velfungerende avdeling. Fine omgivelser, god luft i salen. Anbefale…

Vi var her i forbindelse med jobb konferanse, benyttet bare konferanse avdelingen. Den fungerte utmerket. Alt virket, god mat og et velfungerende avdeling. Fine omgivelser, god luft i salen. Anbefaler hotellet på sitt varmeste.

Svar fra eier

13. januar 2018

Dear Lasse R, Thank you for your positive review. I am most happy to hear that you have been pleased with our meeting facilities and services. I truly hope to be able to welcome you back should your business or leisure travels bring you back to Helsinki! Wishing you a wonderful winter time, Milla Liljanko Manager on Duty

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5

meget bra

13. oktober 2015, Tromsø, Norge, Hammis

Takk for flott opphold. Alt så og si perfekt. Skal man prikke på noe som ikke er så viktig, må det bli at det var 1 dusj shampo/såpe til 2 stykker. ellers pryder hotellet av luksus. Spa var det og, va…

Takk for flott opphold. Alt så og si perfekt. Skal man prikke på noe som ikke er så viktig, må det bli at det var 1 dusj shampo/såpe til 2 stykker. ellers pryder hotellet av luksus. Spa var det og, var ikke innom der. Fantastisk velvære av og bo der.
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4

Staycation at Kämp

13. januar 2021, Helsingfors, Finland, TeemuHuotari

Kämp is the only true 5-star hotel in Helsinki by international standards. We stayed one night using Amex fine hotels & resorts platinum benefits. Customer attention and service was almost flawless.…

Kämp is the only true 5-star hotel in Helsinki by international standards. We stayed one night using Amex fine hotels & resorts platinum benefits. Customer attention and service was almost flawless. Hotel was practically empty so we really enjoyed quiet and comfortable staycation. This hotel is full of history and for the most part the decor reflects that. Unfortunately the Kämp bar has lost a bit of it's charm as they have made it look more casual, gone are the chrystal chandeliers , instead they have awful "modern" light fixture on the ceiling. Helsinki has enough casual bars, bring back the formality and classic elegance, true ambiance and spirit of Kämp. Room was very quiet, stylish and comfortable although it needs a bit of refresh in the near future. Where the hotel fails are the attention to the details: General manager's welcome "letter" in room recommends a guest to enjoy autumn in Helsinki, in january? When making the reservation we were not told Brasserie was closed for renovation, only the next day I was informed about it. We were waiting for the famous Kämp breakfast, this time served in the beautiful mirror room. Upon entering the breakfast the lady in charge informed us that breakfast was not included to our room?? I replied we are platinum guests and it should be included. She wanted to check it with reception and soon came back saying the breakfast is included. This incident left a sour taste to my mouth as this type of thing should not happen in 5-star hotel, especially when the hotel is half empty. Special mention to all other members of staff; reception, bar and especially housekeeping, they all did a great job and delivered excellent service with warm/ friendly attitude.
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5

Nice hotel, great location and polite staff

20. desember 2020, Tammerfors, Finland, Mikkoshanghai

Hotel Kämp is located in the center of Helsinki, probably the best location for a tourist. The hotel is not too big and it has great staff. Breakfast was very good, except the pancake. I recommend thi…

Hotel Kämp is located in the center of Helsinki, probably the best location for a tourist. The hotel is not too big and it has great staff. Breakfast was very good, except the pancake. I recommend this hotel to a person who appreciates good face to face service and good location.

Svar fra eier

2. januar 2021

Dear Mikkoshanghai, Thank you for sharing your excellent review of Hotel Kämp with the tripadvisor community. It is such a pleasure to see you enjoyed our personalised service and excellent location. I hope you will be back in Helsinki again soon for another fantastic experience. Kindest regards, Erik Davey, Manager on Duty, Hotel Kämp

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1

The worst ever service in my life

19. november 2020, , tuulaharriet

We had booked a Classic Afternoon Tea with my two adult daughters for a 5-star holiday treat. When arriving at exact time booked time at 3 pm nobody was prepared for anything, the staff at door were u…

We had booked a Classic Afternoon Tea with my two adult daughters for a 5-star holiday treat. When arriving at exact time booked time at 3 pm nobody was prepared for anything, the staff at door were unfriendly and treated us like scum. We finally got to our table, waited 45 minutes for service and when it arrived, it was unfriendly and no "sorry you had to wait", just rude slam the menus on the table and when I asked for tea menu it was thrown at us. We selected the teas, then the waiter took our order and disappeared. The other daughter ordered chicken salad, we got finally our order of Classic Afternoon tea through to the waiters. The tea was cold when the trays arrived. The food was ok, little bits, delicious but we couldn't really enjoy it without any more tea. Nobody refilled our cups or asked how we are doing... Finally, we ordered the bill and that arrived really fast. They obviously wanted to get rid of us fast, even opened the door when we left. I wrote to the Hotel Kämp manager but no reply. We think every customer should be treated equally, 5-star service should be worth 5 stars and customer is the queen in our case. I would not recommend this restaurant or hotel to anyone ever. Instead, try St.George or Kappeli, they gave us wonderful service worth five stars.

Svar fra eier

28. november 2020

Dear tuulaharriet, Thank you for taking the time to review Brasserie Kämp and for sharing your thoughts with us and fellow travelers. I truly appreciate your valuable feedback and a rewarding phone conversation. Gratefully we look forward to the opportunity to correct our mistakes on your next visit. Wishing you a wonderful up and coming Christmas time. With kindest regards, Johanna Kari Assistant Restaurant Manager Brasserie Kämp

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