Informasjon om koronavirus

Les om hva vi som hotellkjede gjør i forbindelse med covid-19 og hvilke regler som gjelder for av- og ombookinger her

 
Dette nettstedet er designet for nyere og mer moderne nettlesere. For best mulig opplevelse, oppgrader nettleseren din til siste versjon.

Villa Copenhagen København V ,  Danmark

Se alle hotell i København, Danmark

Villa Copenhagen

København V ,  Danmark

Skjem deg bort med opplevelser på Villa Copenhagen! Et unikt hotell har åpnet i den statlige bygningen som tidligere var postens hovedkontor i Danmark. Hotellet har perfekt beliggenhet ved sentralstasjonen i København. Velkommen!

Villa Copenhagen 3,5 5
Vurdering fra TripAdvisor  

Vurdering fra TripAdvisor

3,5
30 vurderinger
2
Rom
5
Renslighet
3
Verdi
4,5
Sted
3,5
Sovekvalitet
3,5
Service
2

En stor skuffelse

22. juli 2020, Oslo, Norge, NordicExplorerKRS

Vi hadde høye forventninger til dette hotellet, spesielt etter all positiv reklame og restaurering for 2,5 mrd kroner! Dessverre ble det alt annet enn trivelig. Hotellet var åpenbart ikke klart for gj…

Vi hadde høye forventninger til dette hotellet, spesielt etter all positiv reklame og restaurering for 2,5 mrd kroner! Dessverre ble det alt annet enn trivelig. Hotellet var åpenbart ikke klart for gjester, og det var mange rom som hadde tekniske problemer. De ansatte løp på kryss og tvers som hodeløse høns, både teknikere, renholdere og resepsjonister - og lobbyen var fylt med irriterte gjester som ikke fikk sjekke inn i tide. Mange av rommene var rett og slett ikke klare, og det var åpenbart at det var press ovenfra for å ta imot flest mulig gjester, på tross av at rommene ikke var ferdigstilte - denne kaotiske åpningen bør ledelsen ta ansvar for! De ansatte gjorde nok sitt beste, men noen 5 stjerners stil og service var det absolutt ikke. Litt synd, for bygget er flott og har alle muligheter. For at Villa Copenhagen skal være verdig 5 stjerner må det skjerpings til! Hotellet og de ansatte må rett og slett være på et langt høyere nivå for at det skal være interessant å legge igjen penger der.

Svar fra eier

23. juli 2020

Kære BBKRS, Først og fremmest vil jeg gerne sige dig tak for at give os feedback. Det er den eneste måde, vi kan blive bedre på, og det er klart, at det du beskriver på ingen måde, er sådan vi gerne vil huskes. Jeg undskylder mange gange. Helt ærligt blev vi en smule overrumplet af den store interesse, der har været for hotellet, på trods af Corona. Jeg håber selvfølgelig ikke, at du vil se det her som en undskyldning for den oplevelse du havde, men som en forklaring. Vi vil rigtig gerne vise dig Villa Copenhagen sådan som det er tiltænkt, så du må meget gerne skrive til vores Assistant Front of House Manager på josefine.lauritsen@villacph.com, så vi kan finde en løsning. Håber at kunne byde dig velkommen hos os igen næste gang du er i København. Bedste hilsner, Ingrid Kjær Villa Copenhagen

Les hele anmeldelsen
5

EKSEPSJONELT

19. juli 2020, Stavanger, Norge, MStavanger1

Kom til hotellet og ble møtt av fengende musikk i resepsjonsområde. Dette er et litt annerledes område sammenlignet med andre hotell, der en kikker rett på baren. Område er stort og innbydende. Hote…

Kom til hotellet og ble møtt av fengende musikk i resepsjonsområde. Dette er et litt annerledes område sammenlignet med andre hotell, der en kikker rett på baren. Område er stort og innbydende. Hotellrommet er fantastisk på alle nivå, fantastisk seng, flotte møbler der gjennomføringen har bevart noe av det rustikke, men samtidig topp moderne. Airconditionen fungerer utmerket. Alt er tenkt på, henger til og med paraply til rådighet. Tilgjengelig bøker på rommet og frisk potteplante. Ligger noen få steg fra hovedbanegården. Det blir aldri andre hotell i Køben etter dette. Dette er hotellet en gleder seg til å komme tilbake til. Maten så langt har vært topp. - bartenderene trenger mer øvelse i å lage drinker, det er det eneste vi har å utsette. Gleder meg til neste besøk!

Svar fra eier

21. juli 2020

Kære MStavanger1 Wow - hvor er jeg glad for at høre om din oplevelse hos os. Og hvor er det dejligt at høre, at du både synes om værelserne og indretningen. Tusind tak! Jeg giver alle dine roser videre, og også din feedback omkring baren. Det skal selvfølgelig være i orden. Håber vi kan byde velkommen igen næste gang du er i København. Bedste hilsner, Ingrid Kjær Villa Copenhagen

Les hele anmeldelsen
5

Absolutely loved our visit with young adult children

29. juli 2020, Hojbjerg, Danmark, JBejer

This new hotel is really amazing in so many ways. Like so many other we had been waiting for a long time to test the hotel & we decided to take the family for a 3 days stay in Copenhagen. Some reviews…

This new hotel is really amazing in so many ways. Like so many other we had been waiting for a long time to test the hotel & we decided to take the family for a 3 days stay in Copenhagen. Some reviews have focused on relatively minor teething problems, but we had a feeling of being in a very different space than usual in a hotel. The staff, everyone, we're clearly excellently trained & went all the way to make stay a superb one. The breakfast is one of the nicest we've had for a long time....and we had a lot. Not because of the enormous selection, but rather because the bread was baked to excellence right in front of us & the salmon omelettes were done well & quickly while everything offered was high standard & just what we needed to start the day. We used the gym every morning & the machines are of really high quality & both my daughter & I truly enjoyed them. The quiet (& slightly hidden) lounge area we used to play backgammon & chess in the evenings. The furnishing was cozy & homely, while of really high quality. Although the rooms are small they're excellently designed, with really good beds etc. The soaps were so good that we felt like buying the same brand to take home. For the future I would probably recommend a time where the swimming pool could be only for adults & only for swimming, however, this is really minor. Thanks again & see you soon..😁🇩🇰
Les hele anmeldelsen
2

Disappointing!

28. juli 2020, , Simon J

I booked a one night stay at Villa Copenhangen. This is the first time I have treated myself to a brand new hotel and my hope was to get a luxurious experience. I am so disappointed! At first glance…

I booked a one night stay at Villa Copenhangen. This is the first time I have treated myself to a brand new hotel and my hope was to get a luxurious experience. I am so disappointed! At first glance, the hotel looks very well and the atmosphere in the check-in area was good. The receptionist was a nice first meeting, the check-in process was quick and she showed me the location to the elevator. This is for the most part the only positive I can say about my stay. Villa Copenhagen is unfinished. There were electric works not properly connected, the stairs and lifts are not fully finished, the (brand new) sauna is out of order, and I was trapped in the basement for 10 minutes because wanted to take the stairs. The well promoted swimming pool was full, when I tried to use it, so I had to drop it. As for my room, it looked comfortable, but it was very small and it soon felt crammed. I intended to unpack my suitcase, but there was not really space enough, so I dropped it. I soon saw that my room had been put together in a very short time: The lamp in my room was not correctly installed and I could not use it. There was nowhere to connect my laptop charger, as there was no proper desk or chair. The TV offered a decent amount of channels, but the signal was bad, and it cut off regularly. I have never been to a hotel that has no waste bin, so I had to go to the bathroom to throw away my waste, and it soon filled up. The toilet roll holder was askew and was almost falling off the wall. This is when I noticed that the cleaning was faulty as well... There were stains on the floor, the toilet and the sink. There were long strains of long hair below the sink. And the sink did not drain properly either. Not particularly pleasant to be honest... Why this hotel rushed to open after corona is a mystery to me, for this was not a professional and luxurious experience at all. This was a huge let down. Villa Copenhagen has all the potential to be a world class hotel, but they really have to step up the game! I might as well had stayed at Generator Hostel, where I had a much better experience at 1/10 of the price! Had it not been a very varied and delicious breakfast experience, I would have given Villa Copenhagen 1 out of 5.

Svar fra eier

29. juli 2020

Dear Simon, Thank you so much for you feedback. I know that you are in contact with our team per email so we will answer you feedback there. Also, thank you for acknowledging the breakfast and check-in area. We hope to see you again next time you visit Copenhagen so we can give you a real Villa Copenhagen experience. Best wishes, Ingrid Kjær Villa Copenhagen

Les hele anmeldelsen
1

Not the staycation i was hopping for

26. juli 2020, København, Danmark, Majatravelproduction

I visited this property at the beginning of July, after waiting for some time on how the property will look after their opening. We decided to book for a weekend get away and celebrate our first anni…

I visited this property at the beginning of July, after waiting for some time on how the property will look after their opening. We decided to book for a weekend get away and celebrate our first anniversary. However, things did not go really as planned. First upon arrival, there was a huge waiting since apparently the system was down. We arrived at 5pm, and check in was allowed from 3pm. We finally got the room key like 7pm and after some free drinks In the bar, but at that point we just wanted to get our room and get ready for our dinner outside. However, we had to cancel this since we where supposed to be at the restaurant at 7pm. Then we decided to give a try to the restaurant since we were tired and exhausted. But that was also a mistake. They had run out of some drinks and starters. Food took a very long time to arrive to table. Team members were not trained and we could feel that there was some tension and no control on the situation. Back to the room. Rooms are beautifully decorated and good space, a little too small but this is normally how Scandinavian hotels are mostly. Luckily we did not travel with loads of luggage. Common areas are great and very well decorated in this old post building. The following day we also experience shortage on Housekeeping cleaning since our room was never done when we came back in the afternoon. Over all, great location and beautiful hotel, but the whole charm got destroyed by the service. I understand that it was a busy weekend which maybe a soft opening might have helped. Team members might need more training on how to get away of the Scandinavian service and put the extra mile pin.

Svar fra eier

27. juli 2020

Dear Majatravelproduction First of all thank you so much for giving us this feedback! We really appreciate it and that is how we get better. Secondly: What you are describing is no way near the experience we would like to give at Villa Copenhagen and I sincerely apologize. Please write our Assistant Front of House Manager an email on josefine.lauritsen@villacph.com so we can find a solution and give you a real Villa experience. We hope to hear from you Best wishes, Ingrid Kjær Villa Copenhagen

Les hele anmeldelsen

Meld deg på nyhetsbrev – få opptil 25 % rabatt!

Meld deg på vårt nyhetsbrev og motta velkomsttilbud på opptil 25 % rabatt

Nei takk!

Vennligst prøv igjen

Meld deg på nyhetsbrev – få opptil 25 % rabatt!
Takk for at du meldte deg på!

Du vil snart motta en email med gode tilbud

2.564.392.009 24
Bookingkode

Har du en bookingkode? Legg den til her for å se tilgjengelighet. Vil du booke med bedriftsavtale, bonuspoeng eller se medlemspriser? Logg inn

Lagre

Bookingkode må oppgis

Begrensinger

rom Ta vekk rom

Legg til rom
Bookingkoden er lagt til

Bookingkoden er lagt til.

Please note

Are you sure you want to change language?

Please note that if you have initiated a booking or logged in to My page, you will have to start over.